Contact Us

We're here to help. Get in touch with our team.

Get Support

Need help with your account or have a question? Our support team is ready to assist you.

📧 Email Support

For general inquiries and support:

support@lstream.app

We typically respond within 24 hours during business days.

Department Contacts

💼 Sales & Business Inquiries

Interested in Business or Enterprise plans?

sales@lstream.app

💳 Billing & Payments

Questions about subscriptions, invoices, or refunds?

billing@lstream.app

🔒 Privacy & Data Protection

GDPR requests, data deletion, or privacy concerns?

privacy@lstream.app

⚖️ Legal

legal@lstream.app

Self-Service Resources

Many questions can be answered through our self-service resources:

LinkedIn Export Guide - Step-by-step instructions for exporting your LinkedIn data
Privacy Policy - Learn how we protect your data
Terms of Service - Understand our terms and conditions

Account Management

Need to manage your account? You can handle most account tasks directly through your dashboard:

Dashboard - View your backups and analytics
Subscription Management - Upgrade, downgrade, or cancel your plan
Data Export: Access through your dashboard under Settings

Expected Response Times

Support Requests: 24 hours (business days)
Billing Inquiries: 48 hours
Privacy/GDPR Requests: 30 days (as required by law)
Sales Inquiries: 1-2 business days

💡 Business Hours

Our support team operates Monday through Friday, 9:00 AM - 6:00 PM GMT. While we receive emails 24/7, responses outside business hours will be sent on the next business day.